Terms And Conditions

Payment

A 50% non-refundable deposit is required upon booking with us. The remaining balance is due 7 days after filming and before we send any files.

Payment is to be made via BACS or Paypal.

Refunds

Deposits are non-refundable, however we can re-schedule your booking to another date if given 14 days notice.

If you would like to re-schedule with less than 14 days notice this will incur a fee of up to £60 due to additional costs/time lost.

If you are not happy with your finished product we can offer a free re-edit of your scene.

Filming

Filming dates will be decided between the actors and Showreels Manchester. However dates/times may be rescheduled free of charge due to bad weather if filming outside.

**Due to Covid-19 we can currently only film in outside locations.

Publicity and Social Media

Without expectation of compensation or other remuneration, now or in the future, booking a scene assumes consent to Showreels Manchester to use your image and likeness in its publications, advertising or other media activities - including the Internet. This consent includes, but is not limited to:

(a) Permission to film, interview, photograph, tape, or otherwise make a video reproduction and/or record of voice;

(b) Permission to use your name; and

(c) Permission to use filming, photograph(s), tape(s) or reproduction(s), and/or recording of voice, in part or in whole, in its publications, in newspapers, magazines and other print media, on television, radio and electronic media (including the Internet), in theatrical media and/or in mailings for educational purposes and awareness.

This consent is given in perpetuity, and does not require any further prior approval. Showreels Manchester retain the rights to all filmed footage, including for promotional and presentational purposes.

Privacy Policy

The Purpose of this Notice

Showreels Manchester operates the www.showreelsmanchester.com website ("The Website"). This Notice is designed to help you understand what kind of information we collect in connection with our services and how we will process and use this information. For the purpose of providing you with our services, we will collect and process information that is commonly known as personal data.

This Notice describes how we collect, use, share, retain and safeguard personal data and sets out your individual rights; these rights include your right to know what data is held about you, how this data is processed and how you can place restrictions on the use of your data.

What is Personal Data?

1. Personal data

Personal data is information relating to an identified or identifiable natural person. Examples include an individual’s name, age, address, date of birth, gender and contact details.

Upon completion of the contact form on this Website we will collect your name and email address, as well as your telephone number (if you choose to provide it). We collect this data so that we are able to respond to your enquiry.

2. Marketing Preferences

We would like to get in contact with you whenever we have any updates that we think may be of interest to you. This may include new special offers and promotions, or newsletters. We will require your consent to use your data for this purpose and you have the right to withdraw this consent at any time by emailing us at davidreiverson@gmail.com

3. Sensitive Data

Personal data may contain information which is known as special categories of personal data. This may be information relating to and not limited to, an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to sexual orientation.

We do not collect any special categories of personal data or sensitive data via this Website.

We may use your personal information:

1. To enable you to access and use the services;

2. To personalise and improve aspects of our services;

3. To communicate with you, including some or all of the following:

3.1 Sending you information about products and services which we think may be of interest to you – If you agree, we will contact you (depending on your contact preferences) via email, post, telephone, sms, or by other electronic means such as via social and digital media this may include, special offers, newsletters or new services.

3.2 Sending you a confirmation email of your booking and sending the finished showreel video file after the filming and editing process.

We will only collect and use your personal information (as described above in points 1 – 3) in accordance with GDPR requirements. Our grounds for processing your personal information are as follows:

1. Consent – Where necessary we will only collect and process your personal information if you have given your consent for me to do so, for example, we will only send you certain marketing emails and process any sensitive information about you if we have your consent.

2. Legitimate Interests – We may use and process some of your personal information where we have sensible and legitimate business grounds for doing so. Under European privacy laws there is a concept of “legitimate interests” as a justification for processing your personal information. Our legitimate interests for processing your personal information are:

2.1 To communicate with you about the services. We need to keep you informed about your use of the services for example sending you a confirmation email of your booking or purchase. This won’t include marketing communications unless you have given us your consent to receive these; and

2.2 To improve our services we constantly aim to improve our services to you and using your personal information in this way helps us to do this. You have a right to object to our use of your personal information for these legitimate interests including where we may use your personal information to create a profile to inform customer demographics. If you raise an objection we will stop processing your personal information unless very exceptional circumstances apply, in which case we will let you know why we are continuing to process your personal information. Please contact us if you wish to exercise this right.

How Do I Collect Personal Data?

We may obtain personal information from you face to face, by telephone or through this Website, mobile applications or other similar devices, channels or applications operated by us.

You may provide us with personal data when completing contact forms, when you contact us via the telephone, or when writing to us directly.

We make sure that we have appropriate security measures to protect your information. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law. Note that it is your responsibility to check and ensure that all information, content, material or data you provide is correct, complete, accurate and not misleading and that you disclose all relevant facts.

We do not knowingly collect or store any personal information about children under the age of 16. If you are aged under 16 please get your parent or guardian’s permission before you provide any personal information to us. If you are providing us with another person’s information you should first ask them to read this Privacy Policy and our Terms & Conditions. By giving us information about another person you are confirming that they have given you consent to provide the information to us and that they understand how their details will be used.

We will collect your personal data when you visit this Website, where we will collect your unique online electronic identifier; this is commonly known as an IP address.

A data ‘controller’ means the individual or organisation which, alone or jointly with others, determines the purposes and means of the processing of personal data.

A data ‘processor’ means the individual or organisation which processes personal data on behalf of the controller.

For the purposes of meeting the Data Protection Act 2018 territorial scope requirements, the United Kingdom is identified as the named territory where the processing of personal data takes place.

What Are Your Rights?

Individuals are provided with legal rights governing the use of their personal data. These grant individuals the right to understand what personal data relating to them is held, for what purpose, how it is collected and used, with whom it is shared, where it is located, to object to its processing, to have the data corrected if inaccurate, to take copies of the data and to place restrictions on its processing. Individuals can also request the deletion of their personal data.

These rights are known as Individual Rights under the Data Protection Act 2018. The following list details these rights:

– The right to be informed about the personal data being processed;

– The right of access to your personal data;

– The right to object to the processing of your personal data;

– The right to restrict the processing of your personal data;

– The right to rectification of your personal data;

– The right to erasure of your personal data;

– The right to data portability (to receive an electronic copy of your personal data);

– Rights relating to automated decision making including profiling.

Individuals can exercise their Individual Rights at any time. As mandated by law we will not charge a fee to process these requests, however if your request is considered to be repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.

In exercising your Individual Rights, you should understand that in some situations we may be unable to fully meet your request, for example if you make a request for us to delete all your personal data, we may be required to retain some data for taxation, prevention of crime and for regulatory and other statutory purposes.

You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.

The flow of data within the insurance sector is complex and we ask you to keep this in mind when exercising your ‘rights of access’ to your information. Where we may be reliant on other organisations to help satisfy your request this may impact on timescales.

If you require further information on your Individual Rights or you wish to exercise your Individual Rights, please contact us by e-mail: davidreiverson@gmail.com

Protecting Your Data

We will take all appropriate technical steps to protect the confidentiality, integrity, availability and authenticity of your data, including when sharing your data with authorised third parties.

Data Privacy Representative

To ensure data privacy and protection has appropriate focus David is the sole Data Privacy Representative, who may be contacted at; davidreiverson@gmail.com

How Long Do I Keep Your Personal Data?

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted. If, having registered for any of our services, you do not use them for a reasonable time (which may vary depending on the service(s) you’ve registered for) we may contact you to ensure you’re still happy to receive communications from us.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser, we suggest consulting the Help section of your browser to do this.

Changes to this Privacy Policy

We reserve the right to amend or modify this Privacy Policy at any time and any changes will be published on the Website. The date of the most recent revision will appear on this page. If we make significant changes to this policy, we may also notify you by other means such as sending an email. Where required by law we will obtain your consent to make these changes. If you do not agree with any changes please do not continue to use this Website.

Last updated: July 2020

Complaints

If you are dissatisfied with any aspect of the way in which we process your personal data please contact David Reiverson by emailing davidreiverson@gmail.com You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.

How to Contact Us

If you have any questions regarding this Notice, the use of your data and your Individual Rights please contact David Reiverson by emailing davidreiverson@gmail.com